Our commitment to protecting your personal data under the UK General Data Protection Regulation.
Effective date: January 2024
stormy-orchard is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we handle personal data in accordance with these regulations and explains your rights as a data subject.
stormy-orchard acts as the data controller for personal information collected through our website and in the course of providing our consultancy services. This means we determine the purposes and means of processing your personal data.
Contact details:
stormy-orchard
47 Castle Street
Liverpool, L2 9SH
[email protected]
We only process personal data when we have a lawful basis to do so. The lawful bases we rely upon include:
Where you have given explicit consent for us to process your data for specific purposes, such as receiving marketing communications. You may withdraw consent at any time by contacting us.
Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract. This includes processing data to provide our consultancy services.
Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights. Examples include improving our services and maintaining website security.
Where processing is necessary to comply with legal requirements, such as maintaining business records for tax purposes.
As a data subject, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will respond to such requests within one month.
You have the right to request that we correct any personal data that is inaccurate or incomplete.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we limit how we use your data in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in our data processing.
We implement appropriate technical and organisational measures to protect personal data, including:
We primarily process data within the United Kingdom. Where we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
To exercise any of your rights under UK GDPR, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, in which case we will inform you of the extension and the reasons for it.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information page periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when it was last revised.
The information provided on this website is for general informational purposes only and should not be construed as professional engineering or financial advice. Energy savings and results may vary depending on individual circumstances, property conditions, and implementation factors. We recommend consulting with qualified professionals before making significant energy infrastructure decisions. All projections and estimates are indicative and based on typical scenarios; actual outcomes depend on numerous variables specific to each project.